Project Management Concepts1 / 5
During the execution phase, the project manager notices that two team members are in constant disagreement about the technical approach. Which conflict resolution technique seeks a solution that partially satisfies both parties?
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Alex
The Project+ exam tests five primary conflict resolution techniques: Collaborating (problem-solving) — working together to find a solution that fully satisfies all parties (win-win); Compromising — each party gives up something to reach a middle ground (lose-lose or partial satisfaction); Forcing (directing) — one party imposes their solution on the other, using positional authority (win-lose); Avoiding (withdrawing) — postponing the conflict or withdrawing from the situation (no resolution); Accommodating (smoothing) — one party yields to the other's wishes, sacrificing their own concerns to maintain the relationship. Compromising is appropriate when time is limited and a quick resolution is needed, or when the parties have equal power and neither will back down. However, it's not ideal because neither party is fully satisfied. Collaborating is generally the preferred approach because it produces a win-win outcome, but it requires more time and effort. Forcing should be reserved for emergencies. Exam tip: compromising means both parties give up something (partial satisfaction) — it's the middle ground between collaborating and forcing.
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