Support
Last updated: September 2026
Contact
Write to the address that fits your question:
Account, subscription, payment and app problems: support@pass-it.ai
Everything else: info@pass-it.ai
If your question is about your account or a payment, please include the email address you use for Pass-IT.
Subscriptions and refunds
You can cancel a subscription at any time through your account settings or the App Store/Google Play. Billing and renewal are covered in our Terms of Service.
Our Refund Policy explains when a cancellation takes effect and how to request a refund. Refunds for purchases made through the Apple App Store or Google Play are handled by Apple or Google.
Deleting your account
You can delete your account at any time through your account settings. Our Privacy Policy describes what happens to your personal data afterwards.