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Microsoft · AB-620 · Associate

Microsoft AI Agent Builder Associate (AB-620) — Practice Questions and Mock Exam

Prepare for AB-620 with original practice questions and clear answer explanations. Ask Alex, your AI tutor, when you need more detail, use your results to identify topics to review, and practice your pacing with timed mock exams.

50Mock exam questions
120minTime limit
700/ 1000Passing score

Checked against Microsoft · September 2026 · Current exam version

About the exam

AB-620 is Microsoft's exam for people who ship agents, not people who try them. It assumes you have already built something in Copilot Studio and now have to make it hold up: reading from the systems your organisation actually runs on, calling out through connectors, protocol servers and APIs, handing work to other agents when that is the better design, drawing on an Azure model and a retrieval layer behind the scenes, and then being measured, packaged and promoted the way any other production component is.

Microsoft writes it for professional developers, consultants and ISV partners at the associate tier, and files it under both its App Maker and Developer roles. The audience it names is someone comfortable with Power Fx, Dataverse, Microsoft 365 Copilot and Foundry, who already knows what RAG, orchestration, MCP and A2A mean before they open the study guide.

Try five AB-620 questions

Try five practice questions from the app’s current Microsoft Certified: AI Agent Builder Associate question bank, with answers and explanations.

Integrate and extend agents in Copilot Studio1 / 5

An operations manager wants a computer use tool that processes supplier invoices overnight to run without anyone on call, so the team removes every reviewer from the human supervision list. What does the documentation say will happen during an unattended run?

AlexFull explanation from Alex

A computer-using agent decides on its own when it is unsure, and that decision is probabilistic rather than configured. Human supervision is the routing rule for those moments, not the switch that creates them, so emptying the reviewer list only removes the destination. The practical consequence for unattended automation is uncomfortable but important: an overnight run without a reviewer is not more autonomous, it is more fragile, because the first ambiguous screen ends the session. Teams that genuinely want fewer interruptions have to reduce ambiguity in the instructions and in the environment instead. Exam tip: separate what triggers a pause from what happens to the request once it exists.

Sourcelearn.microsoft.com

Plan and configure agent solutions2 / 5

A hospital group's AI review board asks a Copilot Studio team how the planned patient-services agent will satisfy the transparency principle of responsible AI. Which practice does Microsoft's responsible AI guidance for Copilot Studio place under transparency?

AlexFull explanation from Alex

Responsible AI principles only become actionable when each one maps to a concrete practice a delivery team can schedule. Fairness attaches to the data and to independent validation of outcomes. Accountability attaches to named people who answer for the system. Ethics attaches to who is in the room during design and to a governance framework that audits the result. Transparency is the one that shapes the user-facing product surface, because it is discharged through disclosure rather than through internal process. In a regulated setting such as healthcare that distinction matters, since a review board will ask what a patient sees and is told, not only what the delivery team did. Planning a responsible AI strategy means allocating each principle to an owner and an artifact rather than treating the four as one undifferentiated commitment.

Sourcelearn.microsoft.com

Test and manage agents3 / 5

A platform team wants a custom validation routine to run as soon as a maker submits a deployment request, and they want the pipeline to refuse to export the solution from the development environment until that routine reports success. Which gated extension do they enable, and where?

AlexFull explanation from Alex

The three gated extensions differ by where in a deployment they insert their custom step, and picking the wrong one usually means the check runs after the moment it was supposed to protect. Validation that has to happen before anything leaves the development environment belongs at the export boundary, which is why that extension holds the export until your logic signals completion and why it belongs on the first stage only. Running deployments under a different identity is a separate concern handled by the delegated extension, which lets makers request deployments into environments where they have no rights. A final human sign-off after approval belongs to the pre-deployment step. Once artifacts are exported they are stored in the host and cannot be tampered with, and the same artifact flows through every later stage in order, so a later check cannot undo a bad export.

Sourcelearn.microsoft.com

Integrate and extend agents in Copilot Studio4 / 5

Removing the Foundry knowledge-base connection from an agent in Copilot Studio also deletes the underlying knowledge base in Azure AI Foundry.

AlexFull explanation from Alex

Ownership boundaries decide what a delete button actually deletes, and here the boundary runs between the two products. The knowledge base is a Foundry asset: its sources, its retrieval settings and its lifecycle belong to whoever built it, and it is designed to be reused by several agents. What Copilot Studio holds is a reference plus a tool description. Removing that reference detaches one consumer and leaves the asset untouched, which is exactly what you want when several agents share it. The same asymmetry explains the tuning guidance, since changing ranking behaviour has to happen where the asset lives. Exam tip: when a resource is described as reusable and built elsewhere, expect removal in the consumer to be a detach rather than a delete.

Sourcelearn.microsoft.com

Integrate and extend agents in Copilot Studio5 / 5

A development team maintains its ticketing API contract as an OpenAPI v3 YAML document and wants to add several of its endpoints to a Copilot Studio agent as tools. What must the team do to create those REST API tools?

AlexFull explanation from Alex

The REST API tool builder is a thin shell over the Power Platform custom connector pipeline, which is why its input requirements look like connector requirements rather than agent requirements. The document has to arrive as JSON, and the pipeline normalises a newer contract down to the version it processes. Everything after the upload is about helping the orchestrator: you pick which endpoint and method combinations should become tools, and you write descriptions specific enough for the model to tell one from another. Input and output value shapes come straight from the specification and are read-only, but their descriptions are yours to write and cannot be left blank. Exam tip: the specification version and file format are separate requirements, and questions often change only one of them.

Sourcelearn.microsoft.com

369 practice questions

The Pass-IT question pool gives you material to practice for AB-620. A Pass-IT mock exam uses 50 questions and a 120-minute time limit; these are practice settings.

Pool details: AB-620

Exam details checked against MicrosoftSeptember 3, 2026

date of the last check against the official Microsoft source

Passing score700 / 1,000

as published by Microsoft

Objectives in the guide53 objectives listed in the official guide

across 3 domains in the official exam guide

Pool size369 questions

= The pool size is equivalent to 7 sets of 50 questions; this does not mean that each mock exam uses a separate set.

Blueprint domains3 domains in the exam blueprint

Plan and configure agent solutions 118 · Integrate and extend agents in Copilot Studio 135 · Test and manage agents 116

Recorded as checked against sources369 of 369

questions recorded as having their answer, options, and explanation checked against official Microsoft documentation

What's on the exam

Microsoft splits the exam three ways, and the middle third is nearly half of it. Planning and configuration carries 30–35%: the architecture call before anything is built (which systems to reach, under whose identity, on which channel, for internal or external users, with what governance answer), followed by the automation and the conversational design that implement it. Integration and extension is the biggest area at 40–45%, and it is the one that separates this exam from a maker credential: knowledge sources, connectors of three different kinds, protocol servers, REST endpoints, computer use, agent-to-agent orchestration, and the Azure services underneath. Testing and management takes the remaining 20–25% — evaluating an agent's output methodically, then getting it out of the environment it was built in through solutions, environment variables and pipelines.

Exam blueprint: AB-620

Plan and configure agent solutions30–35%

The decisions taken before an agent ever answers anybody, and the plumbing that carries them out. First the design brief: which back-office systems the agent has to reach, whose identity it borrows when it reaches them, where people will meet it and whether those people are colleagues or customers, what a governance and responsible-use review will ask for, and which parts are worth building once and reusing. Then the automation behind the conversation — a run that can stop and wait for a person to approve something, take values in and hand values back, be watched while it executes, and say something intelligible when a step fails. Last the conversational surface itself: how one turn is shaped and formatted, what the agent may reach for in the middle of it, when the answer should be retrieved from supplied material rather than written from instructions, and where a card, a variable or a direct HTTP call belongs in that turn.

≈ 15 h
Integrate and extend agents in Copilot Studio40–45%

The largest share, and the point at which the agent stops being self-contained. It reaches outward in three directions. It reads — from the organisation's own systems of record through the connector layer, or from a search index built over that content. It acts — through something it was handed: a protocol server, a connector somebody already wrote, a plain REST endpoint, or a browser session it drives the way a person would. And it delegates — to a second agent, whether that one was built next door in the same studio, elsewhere in the Microsoft stack, on top of a data estate, or by an outside vendor speaking an open agent-to-agent protocol. Underneath all of it sits the Azure half: where the model is chosen from, where grounded answers are retrieved from, and where you look when the finished thing misbehaves in production.

≈ 20 h
Test and manage agents20–25%

The smallest share, and the one that decides whether any of the rest survives a release. Half of it is measurement: assembling the cases the agent has to get right, choosing how correctness is judged at all when the output is a paragraph rather than a value, and reading the results without flattering them. The other half is shipping — packaging what you built so it can leave the environment it was made in, keeping the settings that differ between environments outside the package itself, and moving the whole thing forward along a promotion path instead of rebuilding it by hand at the far end.

≈ 10 h

Exam format and question types

Microsoft gives you 120 minutes for AB-620 and publishes no question count for this exam; across its certification exams the usual load is 40–60 questions. Scores run on a scale of 1 to 1,000, and 700 passes.

Expect mostly single-answer items with a solid share of multi-answer ones, plus yes/no problem-solution sets, drag-and-drop, ordered lists and dropdown-driven screens. Microsoft does not say in advance which formats any one exam uses; it demonstrates the whole set in a public sandbox instead. This is an associate role-based sitting, the tier where Microsoft says a live lab may appear and for which it deliberately publishes no list, so read the overview screens at the start. Microsoft Learn stays open to you throughout, on the same clock. Unscored trial items are mixed in and are never marked, so answer everything. You may break, but the clock keeps running and nothing you have already seen comes back.

Question types: AB-620

Multiple Choice41%

Select the single answer that best meets the question’s requirements.

Drag & Drop15%

Move items into the slots, groups, or sequence specified by the task.

Multiple Response13%

Select multiple answers. Follow the question’s instructions on how many to choose.

Dropdown13%

Choose options from dropdown menus to complete a statement or configuration.

Ordering10%

Arrange the steps in the sequence needed to complete the process.

True / False8%

Decide whether a statement is true or false, paying attention to its conditions and wording.

See Microsoft for official question-format information. The shares shown describe the Pass-IT practice pool; they do not establish the proportions on the official exam.

Preparing for AB-620

You book AB-620 through Pearson VUE and sit it under a proctor, online in most countries and regions or at a test centre. Microsoft offers it in thirteen languages, English among them; if it is not available in yours you can request an additional 30 minutes. The certification is valid for one year and renews free through an online assessment on Microsoft Learn that opens six months before it expires.

Preparation and logistics: AB-620

Preparation

Illustrative study time25–70 h

illustrative planning range: 25 h with relevant experience to 70 h when starting out; your needs may fall outside this range

LevelAssociate
Recommended backgroundNo prior certification is required, and AB-620's study guide publishes no prerequisites section at all. What Microsoft does publish is expected background: Power Fx, Dataverse, Power Platform environments and components, Microsoft 365 Copilot, Microsoft Foundry and adaptive cards; intermediate generative-AI knowledge covering models, orchestration, retrieval-augmented generation, the Model Context Protocol and the Agent2Agent protocol; prompt engineering; REST APIs and integration patterns; and prior hands-on time configuring knowledge sources, instructions, tools and topics for an agent in Copilot Studio. It is stated as background, not as a gate anyone checks at registration.

Taking and maintaining the certification

DeliveryProctored exam scheduled through Pearson VUE; an online proctored option is available in most countries and regions.
Retake policy24-hour wait after a failed first attempt, then a 14-day wait between all subsequent attempts (up to 5); no more than 5 attempts in the 12 months from the first one.
Certification validity1 year

Microsoft associate certifications are valid for one year. Renewal is free and runs as an online assessment on Microsoft Learn, which opens six months before the expiry date; passing another exam does not renew the credential, and an expired one has to be earned again.

Common pitfalls

Topics to review: AB-620

  1. 01Topic, tool or flow

    Reaching for the wrong extension point: a topic scripts a known conversation, a tool is something the orchestrator may choose at runtime, and a flow is deterministic automation — the scenario's constraint picks one, not your habit.

  2. 02Grounded answer or written instruction

    Writing an instruction to describe content the agent should be retrieving instead, or the reverse; a knowledge source keeps the answer current, an instruction keeps it predictable, and the requirement says which matters.

  3. 03Four ways to call out

    Treating a Copilot connector, a platform connector, a custom connector and a raw HTTP call as interchangeable when each has a different setup cost, authentication story and failure mode.

  4. 04When to hand off

    Bolting one more capability onto a single agent where the scenario clearly wants delegation to a second one — and, having decided to delegate, ignoring which protocol or platform the receiving agent actually speaks.

  5. 05Identity decides the answer

    Designing as the signed-in author. Which credentials the agent uses to reach a system determines what any given user sees back, and that choice belongs in the plan, not in a later fix.

  6. 06Built here, run there

    Hand-configuring in the environment where the work happens to sit. Anything that differs between environments has to be externalised, and the move itself belongs on a promotion path.

Frequently asked questions

How long is the Microsoft Certified: AI Agent Builder Associate exam?

The AB-620 exam has 50 questions and a 120-minute time limit.

What is the passing score for Microsoft Certified: AI Agent Builder Associate?

The passing score for the AB-620 exam is 700 / 1000.

Which pitfalls should I review when preparing for Microsoft Certified: AI Agent Builder Associate?

Topics to review include Topic, tool or flow, Grounded answer or written instruction, Four ways to call out, When to hand off, Identity decides the answer, Built here, run there. Work through examples to check that you understand the distinctions and can explain your answer.

Do you need another certification before Microsoft Certified: AI Agent Builder Associate?

No, nothing is required to register, and the study guide carries no prerequisites section at all. What Microsoft does describe is expected background: Power Fx, Dataverse, Power Platform environments and components, Microsoft 365 Copilot, Microsoft Foundry and adaptive cards, plus intermediate generative AI knowledge and prompt engineering. It also assumes you have already configured knowledge sources, instructions, tools and topics for an agent in Copilot Studio. Read that list as your preparation plan, not as a gate anyone checks when you book.

How is Microsoft Certified: AI Agent Builder Associate weighted across its exam domains?

Three domains split the exam. Plan and configure agent solutions is weighted 30–35%, Integrate and extend agents in Copilot Studio 40–45%, and Test and manage agents 20–25%. Microsoft publishes each weight as a range, so plan around bands rather than fixed figures. Integration is the heaviest area, and your practice time should reflect that.

Where do you sit Microsoft Certified: AI Agent Builder Associate?

You schedule the exam through Pearson VUE, and every sitting is proctored. An online proctored option is available in most countries and regions, so a test centre is not the only route. The session itself is capped at 120 minutes. Confirm which delivery mode your location supports before you fix a date.

How soon can you retake Microsoft Certified: AI Agent Builder Associate after a failed attempt?

A first failed attempt puts you on a 24-hour wait. From the second attempt onward, 14 days separate one sitting from the next. Microsoft caps you at five attempts in the twelve months that follow your first one. Spend the gap on the objectives that went wrong instead of rebooking on the same preparation.

How long does Microsoft Certified: AI Agent Builder Associate stay valid?

The credential holds for one year, like Microsoft's other associate certifications. You renew it through an online assessment on Microsoft Learn, offered at no charge, and the window opens six months before your expiry date. Passing a different Microsoft exam does not extend it. Once it lapses, the only way back is to earn the certification again.

Which Microsoft certification fits well after AI Agent Builder Associate?

If your agents live on Azure, AI-103 Developing AI Apps and Agents on Azure and AI-200 Developing AI Cloud Solutions on Azure sit at the same associate tier. If they live in Microsoft 365, MS-700 Managing Microsoft Teams covers the collaboration surface they run on. For agents that lean hard on analytics, DP-600 Implementing Analytics Solutions Using Microsoft Fabric addresses the data layer. Choose by the systems your agents actually touch.

One certification, 12 months

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