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Microsoft · MS-700 · Associate

Managing Microsoft Teams

The MS-700 certification validates skills in planning, deploying, configuring, and managing Microsoft Teams as the hub for collaboration and communication in Microsoft 365. 50+ AI-generated practice questions with explanations. Free trial, pass guarantee.

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50 Questions
100min Time Limit
700/ 1000 Pass Score

About the exam

The MS-700 certification validates skills in planning, deploying, configuring, and managing Microsoft Teams as the hub for collaboration and communication in Microsoft 365. It covers Teams administration including channels, chat, apps, meetings, webinars, live events, calling, voice, Teams devices, security and compliance settings, and lifecycle management of Teams environments.

This certification is designed for Microsoft Teams administrators who manage internal and external collaboration and communication for an organization. Candidates should be proficient in configuring Teams policies, managing Teams governance, troubleshooting call quality, and integrating Teams with other Microsoft 365 services and third-party applications.

What's on the exam

The exam consists of 40–60 questions to be completed in approximately 100 minutes (120 minutes if labs are included). Question types include multiple-choice, multiple-select, drag-and-drop, and hot area formats. Questions are scenario-based, testing your ability to configure Teams policies, troubleshoot meeting and calling issues, and manage Teams governance. Expect questions on Teams admin center, PowerShell, and call quality dashboards.

Configure and manage a Teams environment 42%

Plan network settings, manage security and compliance settings, plan and implement governance, configure external collaboration, and manage Teams clients and devices

Manage teams, channels, chats, and apps 23%

Create and manage teams, manage channels and chats, and manage apps for Teams

Manage meetings and calling 18%

Manage meetings and events, and manage phone numbers and services for Teams Phone

Monitor, report on, and troubleshoot Teams 17%

Monitor and report on Teams usage and quality, and troubleshoot audio, video, and client issues

What to expect

multiple choice
33%
drag drop
13%
troubleshooting
11%
command
9%
ordering
9%
multiple response
9%
dropdown selection
9%
true false
7%

Where candidates struggle

This exam goes beyond basic Teams usage to deep administration. Candidates who are proficient Teams users but lack experience with the Teams admin center and PowerShell management cmdlets often find the exam challenging.

  1. 01
    Policy Assignment — Not understanding the hierarchy of Teams policies (global, group, user) and how policy assignment precedence works.
  2. 02
    Voice Configuration — Struggling with Teams Phone System, calling plans, direct routing, and operator connect configuration options.
  3. 03
    Meeting Policies — Confusing meeting policies, meeting settings, and live events policies and their respective configuration scopes.
  4. 04
    Guest Access — Overlooking external access vs guest access configurations and their impact on collaboration with outside organizations.
  5. 05
    Call Quality — Not knowing how to use Call Quality Dashboard (CQD) and call analytics for troubleshooting audio and video quality issues.

Exam logistics

Delivered via Pearson VUE online or at testing centers. Available in English, Japanese, Chinese, Korean, French, German, and Spanish. The certification is valid for 1 year with a free renewal assessment on Microsoft Learn.

Delivery Pearson VUE online proctored or at authorized testing centers worldwide
Retake policy 24-hour wait after the first attempt, 14 days between subsequent attempts, maximum 5 attempts per exam within a 12-month period
Validity 1 year
Career outcomes Microsoft Teams Administrator, Collaboration Engineer, Unified Communications Administrator, Microsoft 365 Engineer
Renewal Free renewal assessment on Microsoft Learn, available starting 6 months before expiration. Must be completed before the certification expires.
Study time ~45 hours
Official guide View on vendor site

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