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Microsoft · MS-700 · Associate

Managing Microsoft Teams (MS-700) — Practice Questions and Mock Exam

Practice with realistic MS-700 questions aligned to the exam objectives. Alex explains every answer, and your readiness score shows what to study next.

50Questions
100minTime Limit
700/ 1000Pass Score

Checked against Microsoft · August 2026Current exam version

About the exam

The MS-700 certification validates skills in planning, deploying, configuring, and managing Microsoft Teams as the hub for collaboration and communication in Microsoft 365. It covers Teams administration including channels, chat, apps, meetings, webinars, live events, calling, voice, Teams devices, security and compliance settings, and lifecycle management of Teams environments.

This certification is designed for Microsoft Teams administrators who manage internal and external collaboration and communication for an organization. Candidates should be proficient in configuring Teams policies, managing Teams governance, troubleshooting call quality, and integrating Teams with other Microsoft 365 services and third-party applications.

What's on the exam

Configuring and managing the Teams environment dominates the blueprint at 40–45% — network settings, security and compliance, governance, external collaboration, and client and device management all sit inside this one domain. Managing teams, channels, chats, and apps follows at a distant 20–25%, with meetings/calling and monitoring/troubleshooting each taking 15–20%.

That weighting means the exam leans tenant-wide administration over day-to-day collaboration features: governance policies and external-access configuration outweigh questions about creating a team or pinning a tab. Candidates who know Teams well as end users but haven't configured external and guest access, or worked through the Teams admin center's policy hierarchy, are underprepared for almost half the exam.

Exam blueprint: MS-700

Configure and manage a Teams environment40–45%

Plan network settings, manage security and compliance settings, plan and implement governance, configure external collaboration, and manage Teams clients and devices

≈ 19 h
Manage teams, channels, chats, and apps20–25%

Create and manage teams, manage channels and chats, and manage apps for Teams

≈ 10 h
Manage meetings and calling15–20%

Manage meetings and events, and manage phone numbers and services for Teams Phone

≈ 8 h
Monitor, report on, and troubleshoot Teams15–20%

Monitor and report on Teams usage and quality, and troubleshoot audio, video, and client issues

≈ 8 h

Exam format and question types

The exam draws 40–60 questions from a mix of multiple-choice, multiple-select, drag-and-drop, and hot-area formats inside a 100-minute window. Most items are scenario-based, asking you to configure Teams policies, resolve a meeting or calling problem, or read a call-quality dashboard and decide what's wrong. Expect the Teams admin center and PowerShell cmdlets to appear interchangeably across questions, since the exam doesn't favor one management surface over the other.

Question types: MS-700

Multiple Choice42%

Pick the single best answer from four or five options — the exam's bread and butter.

Drag & Drop16%

Drag items into the right slot, group or order — it tests whether you can apply a concept, not just recognise it.

Ordering11%

Put the steps of a process into the correct sequence — typically deployment or troubleshooting workflows.

Multiple Response11%

More than one answer is correct and you need all of them; the question tells you how many to pick.

Dropdown11%

Complete a statement or a configuration by picking from dropdown menus inside the text.

True / False9%

Judge a single statement as true or false — quick points, but the exact wording decides.

Microsoft confirms these question types — a percentage split is not published; the shares reflect our exam-aligned question pool.

Try five MS-700 questions

Five questions straight from our Managing Microsoft Teams pool. Answer one — Alex explains the why.

Configure and manage a Teams environment1 / 5

Which of the following describes the correct behavior when the External Identities collaboration restrictions in Microsoft Entra ID are more restrictive than Teams external access settings?

AlexFull explanation from Alex

Microsoft Entra External Identities collaboration settings take precedence over Teams external access settings. Per Microsoft docs, if external sharing is disabled or restricted in Entra ID, it overrides any more permissive Teams settings, ensuring identity-level controls cannot be bypassed by application-level configurations. 'Both settings are applied independently' is wrong because Teams and Entra settings interact hierarchically, not independently. 'Teams settings override Microsoft Entra settings' reverses the actual precedence—Entra is the identity platform and takes priority. 'The most permissive setting takes effect' is wrong because the most restrictive setting wins, not the most permissive.

Sourcelearn.microsoft.com

Manage meetings and calling3 / 5

What is the maximum number of call transitions (hops) a single call is permitted through auto attendants and call queues before being disconnected?

AlexFull explanation from Alex

Per Microsoft docs, the maximum number of transitions a single call can make through auto attendants and call queues is 25. After 25 transitions, the call is disconnected to prevent infinite looping. Transitions include any redirect between auto attendants and call queues, and even returning to the same auto attendant's main menu counts as a transition.

10 is too low and would overly restrict legitimate complex call flows. 50 is too high and not the documented limit. 15 is also incorrect—the documented limit is specifically twenty-five (25).

Sourcelearn.microsoft.com

Configure and manage a Teams environment5 / 5

In Microsoft Teams, what is the key difference between external access and guest access?

AlexFull explanation from Alex

Per Microsoft docs, guest access creates a Microsoft Entra B2B account, adding the external user as a persistent team member with access to channels, files, and resources. External access enables federated real-time communication (chat and calls) without granting team membership or access to team resources. 'External access requires a Teams Premium license while guest access is free' is wrong—neither requires Teams Premium. 'Guest access only works with Microsoft accounts while external access works with any identity provider' is wrong—guest access supports multiple identity providers through B2B. 'External access allows file sharing while guest access does not' reverses reality—guest access enables file sharing within teams, while external access has limited file sharing.

Sourcelearn.microsoft.com

376 questions, built like the exam

Every domain of the MS-700 exam has enough questions in the pool to practice it in depth. A mock exam asks 50 questions in one sitting, on the same 100-minute clock as the real thing.

Audit record: MS-700

Spec check against MicrosoftAugust 28, 2026

last verified against the official Microsoft source

Pass mark700 / 1,000

as published by Microsoft

Blueprint coverage109 official objectives

across 4 domains, from the official exam guide

Pool size376 questions

= 7 full practice exams of 50 questions each — never the same question twice

Domain coverageall 4 domains at official weight

Configure and manage a Teams environment 134 · Manage teams, channels, chats, and apps 94 · Manage meetings and calling 80 · Monitor, report on, and troubleshoot Teams 68

Canonically validated376 of 376

each verified against official Microsoft documentation — answer, options and explanation, source cited

Methodology openly documented.How questions are made →

Preparing for MS-700

How long you'll need depends on how much hands-on experience you bring. The rest is set by the vendor: how the exam is delivered, how soon you can retake it, and how long the credential stays valid.

The exam runs through Pearson VUE, either online with a remote proctor or at an authorized testing center, and is offered in English, German, French, Spanish, Portuguese, Japanese, and Chinese. Certification holds for one year, and Microsoft opens a free renewal assessment on Learn starting six months before it expires.

Your plan: MS-700

Preparation

Study time25–70 h

typically around 25 h if you already work with this stack, around 70 h coming to it fresh

LevelAssociate

Exam day & after

DeliveryPearson VUE online proctored or at authorized testing centers worldwide
Retake policy24-hour wait after the first attempt, 14 days between subsequent attempts, maximum 5 attempts per exam within a 12-month period
Stays valid1 year

Free renewal assessment on Microsoft Learn, available starting 6 months before expiration. Must be completed before the certification expires.

The hours are our own planning estimate — Microsoft publishes no preparation time for this exam. A starting point for your calendar, not a target.

Common pitfalls

Teams policies apply at global, group, and user scope, and the exam tests whether you know which assignment wins when they overlap — a question that only becomes intuitive after configuring policy precedence yourself. Phone System, calling plans, direct routing, and Operator Connect look similar on the surface but solve different PSTN connectivity problems, and meeting policies, meeting settings, and live-events policies split configuration across scopes that are easy to conflate. External access and guest access govern collaboration with outside organizations in different ways, and diagnosing audio or video quality issues means reading the Call Quality Dashboard and call analytics rather than guessing from a support ticket.

Watch list: MS-700

  1. 01Policy Assignment

    Not understanding the hierarchy of Teams policies (global, group, user) and how policy assignment precedence works.

  2. 02Voice Configuration

    Struggling with Teams Phone System, calling plans, direct routing, and operator connect configuration options.

  3. 03Meeting Policies

    Confusing meeting policies, meeting settings, and live events policies and their respective configuration scopes.

  4. 04Guest Access

    Overlooking external access vs guest access configurations and their impact on collaboration with outside organizations.

  5. 05Call Quality

    Not knowing how to use Call Quality Dashboard (CQD) and call analytics for troubleshooting audio and video quality issues.

Pass-IT trains you on exactly these weak spots — adaptive & spaced →

Frequently asked questions

How long is the Managing Microsoft Teams exam?

The MS-700 exam has 50 questions and a 100-minute time limit.

What is the passing score for Managing Microsoft Teams?

You need 700 / 1000 to pass the MS-700 exam.

What are common mistakes on the Managing Microsoft Teams exam?

Common pitfalls include: Policy Assignment, Voice Configuration, Meeting Policies, Guest Access, Call Quality. Focus study time on these areas to avoid losing points.

Which MS-700 topics carry the most marks?

Configuring and managing a Teams environment is the largest area at 42%, with managing teams, channels, chats and apps at 23%, meetings and calling at 18% and monitoring and troubleshooting at 17%. Tenant-level configuration is therefore over four tenths of the exam. Day-to-day Teams use counts for far less than the admin centre does.

What comes after MS-700?

MS-721 is the direct next step if calling and meeting rooms are becoming your job, since Teams Phone alone is a third of it. SC-401 fits if governance and information protection are pulling you in. Neither requires MS-700 first.

Do you need Microsoft 365 experience before MS-700?

Microsoft sets no prerequisite for MS-700. The catalog budget is around 45 hours, and the exam is written from the admin centre outward, so tenant access matters more than familiarity with the Teams client. A trial tenant is the usual substitute if your employer will not give you one.

How long is MS-700 valid?

One year, renewed through the free unproctored assessment on Microsoft Learn. The window opens six months before expiry, and a lapsed certification means sitting the full exam again rather than the assessment.

Pass-IT is an independent study tool, not affiliated with or endorsed by Microsoft; Microsoft and exam names are trademarks of their respective owners.

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